If you need help in an emergency
• Please contact the office.
• We'll put you on a list that is given to the firemen.
• Elevators are out of service during alarms.
If you can't safely get down the stairs during an emergency, stay in your appartment and call 911.
Authorized Guests are:
• Non-residents visiting residents in their apartments.
• Guests should be met by host resident at parking gate to fob them in.
Residents, or others leaving the property, cannot park in Guest Parking.
Leaving us a key allows for:
• Access if you lock yourself out.
• Worker access when you are out.
• Access in emergencies without a locksmith.
Keys are kept in a locker in the office indexed to your apartment number.
Assistance Animals must be registered within 48 hours of arrival on property
• Please refer to House Rules.
• Provide the office with all paperwork by your third day at LG.
LG is a no-pet property. Documented Assistance Animals must be approved by the Board of Directors
Moving? New Phone or Email?
• Please let the office know.
• We can serve you best when we know how to reach you.
Just email LiliuokalaniOffice@gmail.com, or call 808.926.3636
Planning a Renovation?
• Download the Renovation Application from the website.
• Visit the Office for your approval form.
• Meet all requirements on approval form.
Don't risk having to de-install items. Get approved before you start your work.
Keep your AC fresh and functioning.
• keeps your air fresh and healthy.
• Avoids leaks due to drain clogs.
• Meets a House Rule requirement.
Visit the website, go to CALENDAR and book your free service.
Please update your records with the office
• If you've changed cars, then please
• Provide the office with your new car info.
• ...and proof of insurance.
Vehicles not shown in our records are at risk of being towed.
If you have items to donate
• Call the office 808.926.3636
• Various members of our staff generally can use items.
• Your donations are much appreciated.
If you have useful items you wish to part with, please feel free to give us a call.
Planning to be gone for weeks?
• Please turn off your bathroom valves & flush toilet.
• Turn off valves under kitchen sink.
• Turn off your Air Conditioner.
These steps will help you avoid costly leaks that damage your unit and units below.
Our deductible has lowered
• The AOAO's casualty insurance deductible is now $50,000 (down from $75,000)
• Your HO6 policy limit can now be $50,000
Contact your insurance agent to see if you can save some money.
Key Steps:
• Register with the office or on the website
• Register to use LiliuokalaniGardensWaikiki.com
• Read House Rules on the website
• Call 808.926.1924 for 24/7 Assistance.
Please carry rolling items when on carpets
• Including; bikes, scooters, boards...
• Exempted; wheel chairs, rolling walkers, carts or dollies when moving.
Unreasonable levels of soiling on carpets may result in a cleaning fee.
CW Shutdowns for CW Valve Replacement
• 30-days in advance.
• Check with office re: Shutdown fee.
• Fee is split between participants.
Working CW valves are necessary to perform various types of AC service.
Please help keep elevators running:
• No jumping or jarring movements.
• No touching doors.
• No holding doors open.
Service calls resulting from elevator misuse are billed to the party involved.
AC overflows are a common source of water damage.
• AC drainpan overflows can be avoided with regular quarterly service.
• AC Service is provided for free. Check the website for the schedule.
LiliuokalaniGardensWaikiki.com/Calendar
Water damage liability is easy to avoid.
Only the following are allowed in stalls:
• Vehicles including; cars & trucks, motorcycles, mopeds and bicycles.
• Other miscellaneous rolling means of conveyance (scooters, segways, etc.)
Mahalo for your cooperation!
Pigeons are a problem at LG.
• Feeding the pigeons attracts more.
• It's also against the law.
Mahalo for your cooperation!
If you have leak damage from above:
• Contact the office 808.926.3636
• File an insurance claim or if minor perhaps fix it yourself.
• There might be a chance to recover your deductible.
Quarterly AC service can help prevent leaks.
There are only two places for lockboxes:
• On the rails on the bike cage in the garage.
• On your door knob.
Only garage lockboxes need to be registered.
Make reservations online for:
• Tennis Courts, Pool Pavilion, BBQ's, Elevators (for moving).
LiliuokalaniGardensWaikiki.com/Reservations
(You must be registered to use the website.)
To request Insurance Documents:
• Email: Certificates@InsuringHawaii.com
Our insurance agent; Insurance Associates will set you up in their system so that each year they will automatically send out the necessary documents to your mortgage lender.
Mopeds, Bikes & Lockboxes need a registration sticker.
• Mopeds, bikes, lockboxes, surfboards, items in storage lockers, etc. will soon be removed if not registered for 2024.
If you haven't put your registration sticker on your bike, moped or lockbox, please do so ASAP.
The Lost & Found is in the Office
• If you've lost something just ask us.
• Our Residential Specialists can help.
After 30 days, lost items may be discarded.
Please either register on the website, or come to the office to fill out a Registration Card.